Privacy Policy

Data controller

  • Company    DISCOVER CARAIBES – represented by Yann TANGUY
  • SIRET             981 253 867 00023
  • Adress        Rés. Le Clos de Montauban, Route de Montauban, 97190 Le Gosier
  • Site www.discovecaraibes.com – hosted by O2Switch
  • Email             contact@discovercaraibes.com

Data collected

When you use the Discover Caraïbes website, we may collect various categories of personal data.

Data Voluntarily Provided by the User

This data may be collected when you:

  • fill out a contact form;
  • subscribe to a newsletter;
  • purchase a digital product (guide, eBook, or other digital content);
  • communicate with us via email.

The data that may be collected includes:

  • first and last name;
  • email address;
  • information necessary to process an order;
  • the content of messages sent via contact forms.

We collect only the data necessary for the operation of the services we offer.

 

Data collected automatically

When you browse the site, certain information may be collected automatically:

  • IP address;
  • type of browser used;
  • device used;
  • pages viewed;
  • duration of visit;
  • data related to your use of the site.

This data may be used for statistical purposes and to improve the site.

Purposes of Processing

Your personal data may be used for the following purposes:

  • to respond to your inquiries via contact forms;

  • to manage your orders and purchases of digital content;

  • to deliver the products or services you have ordered;

  • to send you communications when you have given your consent;

  • to improve the user experience on the website;

  • to analyze website traffic and performance;

  • to ensure the security and proper functioning of the website.

Every email sent as part of the newsletter includes an unsubscribe link, allowing you to withdraw your consent at any time, in accordance with Article L34-5 of the French Postal and Electronic Communications Code.

Legal Basis for data processing

The processing we perform is based on various legal grounds:

  • Your consent, particularly for subscribing to a newsletter or using certain non-essential cookies;
  • The performance of a contract, particularly when purchasing a digital product;
  • Legitimate interests, to ensure the security of the website, prevent fraud, and improve our services;
  • Legal obligations, particularly regarding accounting and tax matters.

Cookies

The Discover Caraïbes website uses cookies and similar technologies to ensure it functions properly and to improve your experience.
Cookies can serve several purposes:

Essential Cookies

These cookies are essential for the website to function. In particular, they enable:

  • the correct display of pages;

  • website security;

  • the operation of essential features.

They do not require your consent.

Statistical Cookies

With your consent, we may use statistical tools to measure the website’s traffic and understand how it is used in order to improve our content.
Examples of tools that may be used:

  • Google Analytics (if enabled);
  • similar statistical tools.

Managing you preferences

During your first visit, a banner allows you to accept, reject, or customize the use of cookies.
You can change your preferences at any time via the cookie manager available on the site.

Third parties and data recipients

n order to provide certain services, Discover Caraïbes may use the following service providers, which may process certain personal data on our behalf:

  • Website hosting: O2Switch (France);
  • Web analytics tool: Google Analytics (Google Ireland Limited), if you have given your consent;
  • Order and payment processing: PayPal;
  • Email and newsletter distribution: Brevo.

These service providers act solely on the instructions of Discover Caraïbes and are subject to contractual confidentiality and security obligations in accordance with the GDPR.

Data Transfers Outside the European Union

Some of the service providers we use (including Google Analytics) may result in the transfer of personal data to countries outside the European Union, particularly the United States.
These transfers are governed by appropriate safeguards, such as:
the standard contractual clauses adopted by the European Commission;
or an adequacy decision by the European Commission, where applicable.
You can obtain more information about these safeguards by contacting us at contact@discovercaraibes.com.

How Long We Retain Your Data

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
For reference:

  • contact information: 3 years from the last communication;
  • purchase and billing data: 10 years, in accordance with accounting and tax requirements (Commercial Code);
  • newsletter-related data: until consent is withdrawn, with deletion within a maximum of 30 days after unsubscribing;
  • statistical data: a maximum of 13 months, in accordance with CNIL recommendations.

At the end of these retention periods, the data is deleted or anonymized.

Data protection

Discover Caraïbes implements appropriate technical and organizational measures to protect your personal data against:

  • unauthorized access;
  • loss;
  • alteration;
  • disclosure.

Through:

  • encryption of data transfers via the HTTPS protocol;
  • secure hosting with O2Switch, a service provider subject to its own security obligations;
  • restricted access to personal data, limited to authorized individuals;
  • regular updates to the tools and systems used.

However, no data transmission or storage can guarantee absolute security.

Your rights regarding your data

In accordance with the GDPR, you have the following rights regarding your personal data:

  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object;
  • the right to data portability, where applicable;
  • the right to withdraw your consent at any time.

To exercise your rights, please contact us at: contact@discovercaraibes.com

We may ask you to provide proof of identity to prevent fraudulent requests.

Complaint to a Supervisory Authority

If you believe that the processing of your personal data does not comply with applicable regulations or that your rights have not been respected, you may file a complaint with the competent supervisory authority.

In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL), which oversees the protection of personal data.

You can find more information or file a complaint directly on its website: https://www.cnil.fr.

Changes to the Privacy Policy

Discover Caraïbes reserves the right to modify this privacy policy to comply with regulatory changes or changes related to the services offered.

Last up date : 23/07/2026